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Frequently Asked Questions

General Hotel Information

Check-In Time
Your room will be ready by 3:00 pm. If you book directly, we may be able to get you in a bit early, you can at least leave your luggage and/or your car to begin your Anaheim Adventure.

Check-out Time
Check-out time is 11am. We have Special Packages that offer late check-out time as an added value.

What if I see a lower rate?
We always have the lowest rates for the date and room type you are looking for at Eden Roc Inn & Suites Anaheim. Sometimes other sites show low rates that are not actually available. Should you see a lower rate that is bookable, we will verify and match it. We want you to be assured you are getting the lowest rate and take advantage of our Special Offers and Packages with extra value for your Anaheim travels.

How close is Eden Roc Anaheim to Disneyland?
Eden Roc Anaheim is one block down the tree-lined path next to the outside of the Theme Parks. Enter through Downtown Disney with shorter security lines, normally used only by those "in the know". An easy 10-15 minute walk, away from the crowds at the Main Entrance.

I have a meeting at the Anaheim Convention Center. Can I walk there from Eden Roc Anaheim?
We are located within the block of the Anaheim Convention Center, just a short walk down Katella Avenue to reach the main entrance. We think it is faster and closer than parking in the Convention Center parking lot.

Continental Breakfast
The hotel does not offer breakfast. But we have contracted a discounted rate with restaurant next to the hotel. Please ask for the coupon upon check in.

Parking & Transportation
Overnight parking is available at Eden Roc for free. 1 parking spot it allocated per reservation. Our concierge would be happy to schedule transportation using our recommended car services or taxi companies. Taxi services from the airport to the Inn run approximately $30-35 one-way.

Are there other fees besides the Room Rate?
There's always tax to pay these days..and we have a nominal Facility Fee of $7 per day which includes Parking for one vehicle for your stay, WiFi, in-room coffee, in-room safe.

Inn Room Safe
Yes, 17" safe in each room at no additional cost.

Cancellation Policies
Our standard cancellation policy is 72 hours prior to arrival date to avoid penalties. If you Book Directly, reservations ca be cancelled 24-hours prior to arrival, unless a special promotion or offer was reserved.

Concerned about the Environment? So are we!
Eden Roc Anaheim has eliminated small plastic bottles and has replaced them with high-quality Gilchrist and Soames body wash, shampoo and conditioner to do our part to reduce plastic in our oceans. You can also choose to "Go Green and Skip Housekeeping" on your second or third consecutive night. This helps save water and reduce chemicals in the environment. We encourage guests to re-use towels to save water too.

Do you have accessible rooms?
Eden Roc Anaheim has accessible rooms. Please select room when making reservation. If you have any special needs or requests, please contact our front desk to make arrangements. We are happy to accommodate your needs as best as we can.

Room Location
Some rooms are located on the second floor with one flight of stairs. If you have special requests, preference is given to those who Book Directly. Most weekends are quite busy in the Anaheim Resort Area and we do our best to make you happy!


Image of Sea World

We Recommend These SoCal Attractions for Even More Fun & Excitement:

Angel Stadium – Spend an enjoyable the day in the sun watching the Anaheim Angels professional baseball team play at this magnificent ballpark.
Universal Studios Hollywood – Enjoy the ultimate Hollywood experience. You can tour real working movie studios, enjoy thrilling theme park rides and maybe catch a glimpse of your favorite stars.
Sea World San Diego – Experience this fantastic waterworld of fun. See Shamu the whale, learn about the ocean, and take thrilling rides—even Journey to Atlantis.
Knotts Berry Farm – Discover the thrills of this incredible amusement park. From the 301-foot tall Windseeker to Camp Snoopy and Big Foot Rapids, there’s something here for everyone!